Shipping Policy

Domestic Delivery (Within Pakistan)

All orders across Pakistan are delivered via reputable courier services. Once your order is dispatched, you’ll receive a tracking ID to monitor your shipment.

After placing an order, you will receive a confirmation call or SMS from our customer service team. If confirmation is not received within 3–4 days, your order will be automatically cancelled. This applies only to Cash on Delivery (COD) orders.

Once confirmed, your order will be dispatched within 1–2 working days, and delivery is typically completed within 2–3 working days. Please allow for possible delays during public holidays, sales, promotional periods, or other high-volume periods.

For Cash on Delivery (COD) orders, confirmation via phone is required. However, Flamingo reserves the right to process COD orders without telephonic confirmation for returning customers or during high-volume periods, including sales, launches, and special promotions.

Delivery Charges

A flat delivery charge of Rs. 300 applies to orders across Pakistan.

Free Shipping on orders above Rs. 14,999.

For orders exceeding Rs. 10,000, a 50% advance payment is required for the order to be processed and delivered successfully.

International Shipping

International orders are shipped using tracked delivery services. All international customers will receive:

A tracking ID once the order is dispatched
A sales invoice and shipment notification via email

Please note that any customs duties, taxes, import fees, or additional clearance charges are the customer’s responsibility and may vary depending on the destination country. These charges are not controlled by Flamingo.

Lost or Stolen Packages

Flamingo is not responsible for lost or stolen packages after the courier has marked the shipment as delivered.

If your tracking information indicates that your parcel has been delivered but you have not received it, please contact the courier service directly to file a claim.

If you require assistance regarding your order or shipment, please contact our support team:

Phone / WhatsApp: +92 305 9100916
Email: flamingobeddingofficial@gmail.com